Post Exam

Receiving Your Score and Certificate

Your pass/fail result is based on your total score. Candidates that sit for the exam will receive their results at the conclusion of their examinations.

Candidates that would like a duplicate report to be sent can request one by emailing

Any issues at the testing site? Check out this article for help in what to do next. Issues at Testing Site

For frequently asked questions, visit our FAQ page.

For the Appeal of Adverse Decision Process, please click here.

Passing Exam Scores

New CESP™ credential holders will receive their score report confirming they have passed the exam immediately after testing, and receive their digital certificate within 2-4 weeks after results notification.

Credentialing examinations such as the CESP are intended to determine whether examinees have demonstrated sufficient competence to be granted a credential, which they either pass or fail. Score reports will not indicate the score for those who pass as a credentialing assessment is not designed for the comparison of scores or any other usage other than determining decision outcome. A sample score report is provided here.

Use of the Certification Mark

Certified Employment Support Professional™, CESP, and the CESP logo are certification marks owned by APSE and may be used only by persons that have completed certification requirements and maintained the certification.

Download the logo for use


It is the responsibility of the Certified Professional to ensure the ESPCC has their most up-to-date contact information.  If you’ve had a name or email change, please email

CESP™ certification holders must renew their certification every three years by completing 36 continuing education credits, providing documentation of the credits, submitting a recertification application, and paying the recertification fee of $125. Once approved, the fee covers three additional years of certification.

Certificants become eligible to complete their recertification application up to nine months prior to its date of expiration. The CESP™ recertification application is located online.

You may also elect to sit for the examination again. To learn more about recertification, visit the Recertification page.

Failing Exam Scores

In addition to providing the candidate’s overall percentage score, the percentage pass-fail cut score, and the overall pass-fail outcome, Candidates receive sub-score information.

Interpreting Subscores

Content area scores are provided to offer a general indication of your relative strengths and weaknesses in each content area. The examination is designed to provide a consistent and precise determination of your overall performance and is not designed to provide complete information regarding your performance in each content area. This information should only be used as feedback for your future educational needs.

Subscores may be useful in distinguishing the domains in which you underperformed relative to your overall score, vs. the domains in which you outperformed relative to your overall score. You can draw these conclusions by calculating your percentage score for each domain (see example below), and then comparing the domain percentage subscores to your overall percentage score.

Domain subscore = (number correct / number scored * 100)

Subscores may also be compared with the pass-fail cut score to identify domains where score gains in performance are potentially greatest for candidates who failed the test and who anticipate retaking it.

An example of a candidate score report where the candidate fails the examination is displayed he​re.

Looking to retake the exam?

Candidates who fail the exam may re-test at any future exam site during future testing windows.

A new application and examination fee must be submitted for each exam attempt.

Please note that a candidate is limited to sitting for the exam two times in a 12-month period. This 12-month period begins at the first day of the testing window of their first testing.

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