About the Track: See all 15 sessions below!

Workplace Supports and Job Coaching Keywords: Keywords: Remote supports, Benefits Counseling, apprenticeship; transportation, fading and job coaching supports, natural supports.

This track corresponds with APSE Universal Competencies, Domains 4 and 5.

PLUS JOIN WEDNESDAY! Virtual Networking with a focus on the "Workplace Supports and Job Coaching" Track happening Wednesday, June 16, 2021

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#2021APSE Virtual Conference
14th-18th June 2021

Small group networking opportunities daily

Large all attendee sessions with keynotes and panel speakers

Your registration includes access to the videos after the live event until September 2021
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Monday, June 14, 2021

1:15 PM - 2:15 PM EST

Strategies for Successful Employment

Strategies for Successful Employment will highlight current research related to employment interventions and evidenced-based strategies to increase independence in the workplace. This presentation will also discuss ways to engage employers and list multiple resources for successful employment. Presenters will share specific stories of how utilizing evidence-based practices led to successful employment.

Track 2: Career Exploration, Discovery, and Job Development

Keywords: Competitive Integrated Employment, Inclusion, Employment Support, ASD, Evidenced-based practices

2:30 PM - 3:30 PM EST

The Impact of Remote Work: A Discussion on What is Working and What Isn't

Over the last year, many employees with disabilities and support staff moved from in-person work to virtual employment. During this roundtable session, we will discuss what worked and what did not while virtually supporting employees in their work-from-home jobs. We will present case studies on technology, time management, executive functioning, and self-care strategies that led to successful remote work.

During this live event, participants would like to invite audience members to participate by sharing their own experiences and lead a discussion on the future of work from home for employees with disabilities.

Track 2: Technology in the Workplace

Keywords: Remote virtual supports, Work from home, New solutions, Assistive Technology

3:45 PM - 4:45 PM EST

Who Are You Working For? Mindful, Holistic Approach to Employment Services

Being mindful while providing employment service means more than having the employment service skills. It means being present and understanding the person receiving the services – their needs, wants, and motivations. This individualized approach means understanding the culture, diversity, and intersectionality of the person and the disability community.

Keywords: Benefits, Employment, Motivation, Mindful, EmploymentFirst

Tuesday, June 15, 2021

1:15 PM - 2:15 PM EST

Understanding the Impact Work and Other Life Events Have on Social Security and Other Benefits

Not every employment specialist, case manager, or advocate needs to be an expert on Social Security and other benefits that the job seeker may be receiving. They should have a general understanding of these benefits and how work and other life events impact them. This knowledge allows them to know when these life events need to be reported so the job seeker will not be impacted financially.

Keywords: Benefits Counseling, Employment Support Professionals

2:30 PM - 3:30 PM EST

The Secret Rulebook: What Autistic Employees and Their Supporters Need to Know About Unspoken Expectations at Work

Every workplace has its own unique culture and expectations. For most neurotypical people, new ways of interaction and general conduct are absorbed without much ado. Autistic workers often rely on more direct communication and may benefit from guidance around hidden agendas. From the not-exactly-optional office party to the questions nobody told us were rude, the office and the factory floor are packed with social landmines. This presentation will help employment specialists recognize the ways in which unwritten rules become barriers and will offer suggestions for making the secret rulebook more legible.

Track 2: Diversity in Employment Services

Keywords: Autism, hidden agenda, social engagement, rules, workplace culture

2:30 PM - 3:30 PM EST

Work-Related Experiences: Legal and Practical Guidelines

Volunteer work, internships, and unpaid job exploration can be effective strategies for individuals with disabilities looking to gain work-related experience. So can assessments and training at places of business. However, such activities must be undertaken carefully, with a clear understanding of the purpose of these activities. All parties must know what is permitted from a legal perspective, as well as practical considerations regarding the appropriate use of volunteer and unpaid work experiences. Learn about the different types of experiences and what’s allowed, review relevant case studies, and discuss best practices in paid/unpaid work experience as a tool toward accomplishing competitive, integrated, employment.

Track 2: Career Exploration, Discovery, and Job Development

Keywords: Guidance and Regulations, Internship, Apprenticeship, Unpaid Work Experience, Job Exploration

3:45 PM - 4:45 PM EST

Self Advocates Supporting Technology First: Ohio's Tech Ambassador Network

A dynamic panel presentation with Ohio’s Tech Ambassadors highlighting how adaptive and innovative technology use enhances lives for people with developmental disabilities. Five Tech Ambassadors have recently been selected statewide to discuss how they use supportive technology at home, at school, at work and in the community creating new solutions and increasing independence. The panel will have set questions that they answer and then will take questions at the end of the session.

Track 2: Technology in the Workplace

Keywords: Assistive Technology, Remote/Virtual Services & Supports, Self-Advocates, Embracing Technology, Promoting Independence

Wednesday, June 16, 2021


1:15 PM - 2:15 PM EST

Verbal De-escalation and Listening Skills: Keys to Supporting Individuals with Challenges in the Workplace

Knowing how to effectively and quickly verbally de-escalate a situation with someone who has become agitated is key to supporting individuals to successfully reach their employment goal. This training reviews and demonstrates seven steps identified in the research-validated English modified version of the De-Escalating Aggressive Behavior Scale (EMDABS). We then pair these steps with basic skills from Motivational Interviewing (MI). EMDABS and MI skills and philosophies assist in establishing a respectful, collaborative relationship with the individual to help reduce their fears and come to beneficial solutions in the workplace, as well as aiding in preventing future crises. This training session provides a video demonstration as well as seven practice sessions to support skill-building.

Track 2: Funding and Managing Employment Services and Teams

Keywords: Verbal de-escalation, Motivational Interviewing skills, reflective listening skills, communication skills, crisis management

3:45 PM - 4:45 PM EST

Confronting Complacency: Ableism as a Barrier to Equitable Employment

This session will lead participants through a discussion on how ableism unintentionally permeates disability service provision (with a specific focus on employers, professionals, and providers). Even amongst disability service providers, disability inclusion is not a topic many are proficient in. Many providers of disability employment services are not required to learn about disability rights, history, identity, or culture. Historic exclusion has resulted in minimal exposure and experience living and working alongside people with disabilities equitably. Because of this gap in lived experience and/or acquired knowledge, organizations need to make intentional efforts to re-examine the systems we uphold and operate within, and ensure we include people with disabilities in all components of service planning and delivery. This session will be facilitated with the intent of opening discussion and creating dialogue for those who care about advancing disability employment, and how we can either choose to break down (or continue to build up) barriers to disability employment – especially the intangible, attitudinal barriers people with disabilities still face every day in their pursuit of self-determination.

Track 2: Diversity in Employment Services

Keywords: Ableism, Disability Rights, Attitudinal Barriers, Equity

3:45 PM - 4:45 PM EST


Leveraging Electronic Documentation Software to Improve Employment Outcomes. A Panel Discussion

Chances are that you and your organization use electronic documentation software for automating billing and compliance reporting. However, this software can do more than that. Join this session to hear from a panel of vendors of electronic documentation software and learn how to leverage this technology for tracking metrics that matter and improve your program’s effectiveness in assisting job seekers in getting jobs.

Track 2: Technology in the Workplace

Keywords: Employment outcomes, Effectiveness, Quality improvement, Electronic documentation software, Evidence-based

Thursday, June 17, 2021

2:30 PM - 3:30 PM EST

Keeping it Simple and Significant: SE Strategies for Individuals with the Most Significant Disabilities

Supported Employment (SE) providers have the honor and challenge of working with individuals with disabilities, connecting them with jobs that allow them to unleash their full potential. This population comes in all shapes and sizes, with unique needs and strengths. Sometimes these needs, especially those with the most significant disabilities, call into question for even the best SE providers if there is a way to move forward. This session will focus specifically on those with the most significant disabilities, their unique challenges, and providing concrete tools for SE providers to properly support those with the utmost need as they pursue and obtain competitive, integrated employment.

Track 2: Diversity in Employment Services

Keywords: Most Significant Disabilities, Employment Strategies

3:45 PM - 4:45 PM EST

Kessler Foundation National Employment and Disability Survey Results: Recent College Graduates (KFNEDS:RCG)

Learn about the experiences of recent college graduates with disabilities as they transition into the workplace. Presented are key findings from the 2020 Kessler Foundation National Employment and Disability Survey: Recent College Graduates (KFNEDS:RCG). Understand how 4,500 recent graduates with and without disabilities, view experiences related to career planning, job search, interviewing, salary negotiation, onboarding, and accommodations. This valuable information can inform decision-making on career path employment and workplace supports after graduation.

Keywords: Career planning, Higher Education, Disability & Career services

3:45 PM - 4:45 PM EST

COVID-19 and Employment Supports: What Have We Learned

COVID-19 significantly disrupted the delivery of employment services and supports in difficult and unexpected ways. This session will explore what we have learned from employment consultants who provided supports in this unprecedented time, and what implications their innovations have for employment support in the future. An individual who receives employment support and the employment consultant who supports them will illustrate innovation and the development of practices that inform employment supports in the future.

Track 2: Diversity in Employment Services

Keywords: COVID-19, employment supports, promising practices, remote supports


Friday, June 18, 2021

 1:15 PM - 2:15 PM EST

We Can Work Too! Exploring Job Development for those with Prader Willi and Other Exceptional Populations

Job Development for special populations can be challenging especially when seeking opportunities for those with Prader-Willi syndrome. This syndrome is growing in prevalency since its initial observation in the 1960’s and has become a growing community entering the employment field. Due to the intricacies of the syndrome such as hyperphagia, gastric issues, hypotonia and more job development and networking is crucial in successful employment placement.

Track 2: Career Exploration, Discovery, and Job Development

Keywords: Job Development


 2:30 PM - 3:30 PM EST

Shining the Spotlight on Job Retention

When linking the employment rate, retention rate, and the cost of turnover, the data demonstrates that Vocational Rehabilitation Counselors (VRC) and employment agencies must focus on teaching job retention skills. This session will identify evidence-based job retention interventions for people with disabilities and identify specific skills which may be beneficial to improve the employment outcomes for adults with disabilities. This session will share research and videos of people with disabilities sharing their stories of the support they needed to succeed on the job.

Keywords: job retention, evidence-based practices